Understand the notice. Know your next step.
A renewal notice can raise a lot of questions. We help you understand where to start and how to reach the people who manage your coverage.
Your state Medicaid agency reviews your eligibility and manages your renewal. Read each notice carefully and follow the instructions and deadlines it gives you.
You do not have to sort through your questions alone. Clearview can help you identify your next steps, while your state agency handles the renewal and any eligibility decision.
What to look at
The details worth understanding.
- Read your notice
- Look for the due date, the information requested, and how to return it.
- Update your details
- Keep your state agency informed of changes to your address and contact information.
- Ask for help
- Contact your state agency if you need help understanding a notice or completing your renewal.
- Check the outcome
- Ask your state agency about the status of your renewal and keep copies of the information you submit.
Questions worth asking
Ask these of us — or of anyone else you talk to.
Common questions
A few things worth knowing.
Who decides whether I can keep Medicaid?
Your state Medicaid agency makes eligibility decisions. Clearview cannot approve a renewal or guarantee continued coverage.
Where can I check my renewal status?
Contact your state Medicaid agency. It can help with your renewal status, benefits, and eligibility questions.
Can I ask Clearview for help understanding my next step?
Yes. Contact our team with general questions. Please do not send Social Security numbers or medical details by email.
Representing a health plan? Explore our carrier partnerships.
Need help finding the right contact?
Our team can help you understand where to turn with a service question.
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