Member Support
Retention Specialist
You keep in touch with members after they enroll. You answer questions, fix problems early, and make sure each member understands their plan.
Careers / Licensed Benefit ConsultantOpen role
Member Advisory
Licensed Benefit Consultant
You help people choose a Medicare plan that fits their doctors, drugs, and budget. You stay with them after they enroll.
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What the work looks like.
What you will do
- Ask about each person’s doctors, prescriptions, budget, and priorities before you recommend anything.
- Compare Medicare Advantage, Medicare Supplement, and Part D plans from our carrier partners.
- Explain costs, coverage, and trade-offs in plain language, without sales pressure.
- Guide members through enrollment and answer the questions that come up afterward.
- Complete required carrier certifications, annual training, and AHIP.
- Follow CMS marketing and enrollment rules on every call.
What you bring
- A current health insurance license in your state, with Medicare plan experience.
- Knowledge of Medicare Parts A, B, C, and D, and of enrollment periods.
- The habit of listening first and recommending second.
- Careful, honest documentation.
Helpful, not required
- Experience in the Medicare market in more than one state.
- Appointments with several carriers.
- Fluency in Spanish or another language our members speak.
Apply
Three short steps.
Your contact details, your state, and a link to your resume. A real person reads every application.
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Analytics
Data Analyst
You turn enrollment, retention, and call data into answers. Your work shows our agents, members, and carrier partners what is working and what is not.